If the item does not fit
You have the right to return within 14 days with the premise that the goods are returned in original
condition: that is, unused and with all labels and packaging retained. Off course, You have the
right to try the product.
Due to the garments being real fur we accept EXCHANGE ONLY on in stock items. Please email us within 5 days of receiving your fur for an exchange, please note furs needs to be returned in a sellable condition therefore we highly recommend keeping furs in the package and away from any house smells, cooking smells perfume etc as if we receive the furs in a unsaleable condition the fur will be returned back to you. Your item will need to be sent back tracked to us, please note we do not offer free returns and returns costs will need to be paid for by the customer.
*Please note PRE ORDERS are non refundable or exchangeable and are custom made for you, if you require more information please email us before ordering.*
Due hygienic reasons returns of earrings and beauty products are not accepted.
You pay your return shipping back to us, prepaid return bills are only sent out at
approved claims. An approved return item must be received by 14 days.
Currently, you can only change the color or size of your order. If you wish to switch to
another product, please return your order and add a new one. If you just replacing
color or size of your item, please email customer service to reserve the garment
you wish to switch to. Otherwise, you may find that the product is sold out before we receive
and administered your return.
BUTIK GAROFF (Solna Centrum)
THE RETURN DOES NOT APPLY FOR SALE GOODS.