RETURNS & EXCHANGES

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If the item does not fit

You have the right to return within 14 days with the premise that the goods are returned in original

condition: that is, unused and with all labels and packaging retained. Off course, You have the

right to try the product.

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Due to the garments being real fur we accept EXCHANGE ONLY on in stock items. Please email us within 5 days of receiving your fur for an exchange, please note furs needs to be returned in a sellable condition therefore we highly recommend keeping furs in the package and away from any house smells, cooking smells perfume etc as if we receive the furs in a unsaleable condition the fur will be returned back to you. Your item will need to be sent back tracked to us, please note we do not offer free returns and returns costs will need to be paid for by the customer.

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*Please note PRE ORDERS are non refundable or exchangeable and are custom made for you, if you require more information please email us before ordering.*

Due hygienic reasons returns of earrings and beauty products are not accepted.

You pay your return shipping back to us, prepaid return bills are only sent out at

approved claims. An approved return item must be received by 14 days.

Currently, you can only change the color or size of your order. If you wish to switch to

another product, please return your order and add a new one. If you just replacing

color or size of your item, please email customer service to reserve the garment

you wish to switch to. Otherwise, you may find that the product is sold out before we receive

and administered your return.

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Return Adress:

BUTIK GAROFF (Solna Centrum)

Postgangen 53A

171-45 Solna/Stockholm

Sweden

TRACK Number please send to our email: shop@butikgaroff.eu

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If you send us a return package without sending the advance information with track number, your parcel will not be picked up by us.

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THE RETURN DOES NOT APPLY FOR SALE GOODS.

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BLACK WEEKEND REA KÖPET (21-27.11.2018)  KAN INTE returneras och bytas ut !!!

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Unpacked packages
We bill 400 SEK for unpaid / unsecured packages as well as package returned without completed return slip.

All jackets have own personal number.

If you want return or change size, jacket must be have red protection (sv. rött skydd )

Without this red protection (rött skydd ) return and exchange will not be accepted (sv. retur och utbyte accepteras inte )

Thank you for your understanding.